We are excited to provide you with a secure and personalized portal that includes a dashboard with notices, online rent payments, maintenance requests and payment history.
Link to the portal: http://secure.rentecdirect.com/login. Contact us if you need to reset your password.
Summary - shows your payment history chart and any important notices that you need to be aware of.
Statement - shows your payment history in detail. Debit items are charges for things like rent or late fees. Credit items are your payments made. This area will show you a running total and what is owed.
Repairs - this is where you can log any and all maintenance requests for your apartment. This will be handled based upon vendor availability and will be addressed as soon as possible.
Payments - shows your rent payments options. All rent payments are due and must be received no later than the 5th day of the month to avaoid late fees.
Electronic Check Payments (ACH): This service is provided to you at no cost and allows you to setup one time or recurreing payments. However, ACH payments can take up to 5 business days to post so please be mindful of the initiation date. To use this service, just fill out your account information and process initiation date (usually the 31st to ensure posting by the 5th)
Credit or Debit Card Payment: In addition to ACH, you have the ability to make payments using a credit or debit card. This service is faster but still can take up to 3 business days to post. Note: the Credit/Debit Card processing company charges a fee of approximately 3% to process the transaction. The portal will calculate the exact amount and ask you to confirm prior to charging the fee.
Settings - allows you to update your email address and password, set email reminder notices for: overdue payments, when your next month bill is ready to pay and when payments are posted
Setup your Resident Portal on Your Smart Phone
Good news, you do not have to download an app from your App Store to have the portal on your phone. You can easily access your Resident Portal with a home screen icon for your phone. Click here for easy instructions
Install the Laundry App: Click here for easy instructions
Or use our contact form.
Apartments shown by appointment only.